HOW TO BECOME PARTNER OF PAT GROUP To receive more information about Pat Group’s partnership programmes, please visit this page or fill in the information request form. You will be contacted by the manager of our partnership department.
History Pat was founded in 1992 near the city of Treviso, in Italy, by Patrizio Bof, current President and CEO, as a company supplying software solutions to retail businesses and management of sales processes. Within a few years, the company established its … Continue reading
Awards & Mentions Please see below some of the most important awards received by H-Care internationally.
Visit Engagent website to discover all the available functionalities. Engagent, the new solution launched by H-Care, a Pat Group company, set to revolutionize the interaction and the dialogue between companies and users, has been presented today. As a totally innovative business solution, … Continue reading
Although being a market research focus for the first half of 2012, data collected through a survey in the US by Experian highlights how multi-channel communication could create some tightly isolated areas in the management of communication with the user, and to … Continue reading
Having reached the threshold of 100 thousand users for the application on Android and Bada platforms, Myda makes a new release with geolocalised information functionality.Through integration with Wikipedia, it is possible to get information about places of interest that are in the … Continue reading
The scenario that is emerging globally in recent years is seeing constant innovation and technological evolution, which has led to the multiplication of media and channels of interaction between users/consumers and businesses. Multichannel is a mass phenomenon which is affecting more and … Continue reading
Developed in H-Care laboratories, NLP Engine represents the application core of the Natural Language processing that is used by H-Care’s solutions: Braininteractive, Human Digital Assistant, Engagent and Myda. The functioning logic linked to the analysis of written content (or synthesised from speech … Continue reading
Gartner, worldwide leader for research in Information Technology and consultancy, predicts that by 2016 as many as 70% of manufacturers and suppliers of Business Intelligence solutions will offer voice interaction capabilities in their mobile applications, introducing the era of the “analytical” Personal … Continue reading
70% of the rate of customer loss depends on the customer’s dissatisfaction with the customer care service received. It is now essential to improve the Customer Experience providing a multichannel service. Here we explain why. Data collected in recent years shows that … Continue reading